Messages & records

View your records and visit notes

Where to find lab results, visit notes, and how to download a PDF for your own files.

Updated
Updated
Reading time
4 min read
Tags
recordsnoteslabs

Under the 21st Century Cures Act, you have the right to your records as soon as your provider releases them.

Where to look

My info → Records. Records are grouped by date and type (visit note, lab, imaging, document).

When records become visible

Most lab results auto-release immediately. Visit notes release once your provider signs them — usually within 48 hours of the visit.

Download or share

Tap any record → Download PDF. To send to another provider, use Share securely — they get a one-time link valid for seven days.

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