Getting started

Activate your patient portal

Step-by-step guide to setting up your EnWella patient account from an email or text invite.

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Updated
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Your clinic sent you an invite by email or text. This article walks you through the one-time activation so you can book visits, message your care team, and view your records.

Open your invite

Look for an email from "EnWella for {Your clinic}" or a text from a short-code starting with 2-3-3. The link is single-use and expires after seven days. If it expired, ask the front desk to resend it — it takes ten seconds on their side.

Verify it is you

You will be asked for your date of birth. This is matched against the record your clinic created when they invited you, so use the same date you give at the doctor's office.

Choose how you will sign in

You can use Google, a passkey (Face ID / Touch ID / Windows Hello), or a magic link sent to your email. We do not require a password and we never store one for portal accounts. Passkeys are the most secure and the fastest — pick that if your phone or laptop supports it.

Finish your profile

Add a phone number for appointment reminders, choose a preferred name, and set how you want to be contacted. You can change all of this later under Account.

Frequently asked questions

I never got the invite. What do I do?
Check spam, then ask the clinic to resend. We do not let you self-register because patient records are private to a clinic.
Can I use one account for multiple clinics?
Yes. After your first clinic activates you, additional clinics that invite the same email will appear as separate cards on your home screen.
Can I share a portal with my spouse?
No, each adult needs their own. Parents can manage minor children — see the linked-account article below.

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